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They could not use their backup files until they fully disabled their malware and antivirus protection. So, if you are still getting the same error, try turning off your antivirus software while performing any backup or restore. This one is pretty easy to perform, as long as you can use your iDevice to create another backup.

And you download the stock firmware can only contact Apple Support for help. Press and hold Sleep/Wake and Home buttons for about 10 seconds, release the Sleep/Wake button and keep holding Home button until iTunes detects the iPhone in recovery mode.

It was well worth the $30 to get back my cherished texts, pictures, and notes. I had read every article, tech blog, and Apple support answer I could find to fix my “incompatible” iPhone backup and had tried everything. I was pulling my hair out and thinking I had just lost everything. You have to press the “Volume Up” button and release it quickly. Press the “Volume Down” button and release it quickly. Lastly, you should press and hold the side button; release it once the Apple logo shows on your screen.

• With that, Apple still recommends users to bring their Apple Watches to an Apple Store for repair after the firmware fix in the iPhone has been unsuccessful.
• With the help of Tenorshare Reiboot, you can one-click update your iPhone without data loss, and fix many common iOS 16 update problems without any loss of data.
• If you want to fix it, this post shows several feasible ways and explains how to use MiniTool Software to recover files from an iPhone with the white Apple screen of death.
• Before you attempt to repair the corrupted volume and recover files from it, look out for a backup of your data.
• The Device Firmware Update/Upgrade (DFU) Mode allows all devices to be restored from any state.

Stellar Toolkit for iPhone is secure and an uncomplicated tool that fixes iOS issues without data loss. I am in recovery mode on the phone and plug it in it starts the update OR restore downloads the file, installs then produces this error. It seems that the firmware file from apple is corrupt in some way. This issue can be resolved by uninstalling the antivirus software on your computer because such security software blocks the installation of firmware sometimes. After you uninstall antivirus software, the issue “The iPhone could not be updated/restored because the firmware file was corrupt or is not compatible” mostly goes away. Try reinstalling the iTunes/Finder if the firmware corrupts or the compatibility error is still testing your patience and not going away.